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Explore How-To's and learn best practices from our knowledge base.
FIVE-TO-THRIVE
IT'S YOUR DIGITAL OFFICE
12
FIVE-TO-THRIVE TECHNOLOGY SOLUTIONS
Settle on the right Outsourced Technology Solution for your Organization
Find the right Digital Office solution for your Business
Move to the Cloud
How BizCare Service Level Agreements work
See all 12 articles
STEP 1: TRANSFORM YOUR NETWORKS
6
WITH CONNECTED COMMUNITIES
WITH SECURE REMOTE ACCESS
How To Login with Two-Step Verification (Screenshots)
How To Login with Two-Step Verification (Guide)
SECURE.IT: Networks (Wireless) Air Marshall - White-paper
See all 6 articles
STEP 2: ELEVATE YOUR COMMUNICATIONS
29
ELEVATE YOUR DESKTOP, PHONES, TABLETS AND COMPUTERS
ELEVATE Video | Phone | Chat | Contact Center | Files
ELEVATE The Business Owner’s Cloud Phone FAQ
ELEVATE The Business Owner’s Phone System Features Cheat Sheet
ELEVATE 9 Ways Your Aging Phone System Is Putting Business Success on Hold
See all 29 articles
STEP 3: PRACTICE GOOD CYBER HYGIENE
12
BY CONTINUOUSLY PERFORMING GOOD CYBER-HYGIENE
BY MANAGING YOUR BYODs
BY BLOCKING INFECTIONS BEFORE THEY START
BY PROTECTING YOUR ENDPOINTS (Demo)
BY PROTECTING YOUR ENDPOINTS: Comparing Security Solutions
See all 12 articles
STEP 4: MOVE TO THE CLOUD
20
Digital Office (Video)
PrivateCloud: Features and Benefits
Private Cloud: Drive (How it Works)
Private Cloud For DUMMIES eBook
PrivateCloud: Collaboration and Co-authoring
See all 20 articles
STEP 5: DEFEND YOUR COMMUNITY
33
RADICALLY SIMPLIFY YOUR SECURITY AND NETWORKING
MANAGE CYBERSECURITY RISK
GET A CYBERSECURITY RATING
GET INSURED FOR CYBER LIABILITY
PROTECT YOUR BUSINESS FROM CYBER ATTACKS
See all 33 articles
GETTING STARTED
Networks and Wi-Fi
0
Elevate
13
ELEVATE VOIP Hardware (Videos)
ELEVATE: How-to (Videos)
ELEVATE - Online Meetings (Videos)
ELEVATE Online Webinars (Videos)
ELEVATE: Managing Auto Attendents
See all 13 articles
Good-Cyberhygiene
12
Secure.IT Endpoint Security Standards
SecureMail: How Do I Configure Outlook 2016/2019 To Connect To Exchange Mailbox
SecureMail: How Do I Configure Outlook 2016/2019 For Mac To Connect To Exchange Mailbox
Secure.IT: How it works - Business Endpoint Protection
How to provision Securemail on Your Iphone
See all 12 articles
Clouds
8
PrivateCloud: How to remotely access your Private Cloud
PrivateCloud.Drive: How to persistently sync your Private Cloud with your Windows PC, Laptop, iMac, or MacBook
PrivateCloud.Drive: How to persistently sync your Private Cloud with your iPhone or iPad
PrivateCloud.Drive: File and Folder Management, Sharing and Searching
PrivateCloud: How to create a Shared Folder on your Private Cloud
See all 8 articles
Defend Communities
13
Secure.IT.Duo Getting Started with Duo Security
Secure.IT.Umbrella for iOS - How to install
Secure.IT.Umbrella for iOS - How to uninstall
SECURE.IT: Umbrella: Understanding Content Categories
SECURE.IT: Umbrella: Understanding Security Categories
See all 13 articles
On Boarding
11
On-boarding with BizCare
How Password-less Authentication Works
Keeper Quick Start Guides
How to sign-up to your Business Portal
Mac-OSx Quick Reference
See all 11 articles
Microsoft Office 2007-2021
Microsoft Outlook 2016
7
How to setup Outlook's out-of-office reply with Manage Rules & Alerts
Outlook 2016 Quick Reference
How to setup Outlook's out-of-office reply with Exchange's Out of Office Assistant
Microsoft Outlook 2016 Tips and Tricks
Microsoft Outlook 2016 Quick Start Guide
See all 7 articles
Microsoft Office 2013 / 2016 / 365 Extras
11
How to Search for Special Characters in Word 2016
Turn One Data Column into Two in Excel 2016
What is Office 365?
Word 2016 Quick Reference
Project 2013 Quick Reference
See all 11 articles
Cybersecurity Awareness - Training, Phishing, Ransomware and other Internet Scams
Cybersecurity Awareness - Ransomware, Malware, Phishing and other threats
17
How to Evolve Your Cybersecurity Capability, Maturity and Resilience
Components of our Cybersecurity Framework
Managing Insider Risk through Training & Culture
Cybersecurity Awareness - Be aware of these Common Phishing Subject-Lines
Cybersecurity Awareness - What are the Social Engineering Red Flags?
See all 17 articles
How to Recognize Tech Support Scams
1
How to Recognize A Fake Tech Support Scam
How much Cybersecurity do we need?
22
How the ThreatConnect Research Team Used the Platform to Investigate FANCY BEAR
How to Prioritize and Protect Against Relevant Threats: Context is Key
Cyber Threat Intelligence - How To Do It Wrong
2016 KMPG White Paper - Cyber-Security: It's not just about technology
2016 KPMG White Paper - Cyber security: managing the insider risk
See all 22 articles
Cybersecurity Awareness Tips
18
STOP. THINK. CONNECT - National Cyber Security Alliance resources
Ransomware: The Reality - It's here, it's sophisticated - and it's shifty!
STOP | THINK | CONNECT: Basic Tips & Advice
The Ultimate Checklist To Preventing And Fighting Ransomware Attacks
Your Greatest Cybersecurity Threat: Failing to Plan
See all 18 articles
Humor
Technology laughs
17
Watch: What's your password?
Watch: Net Neutrality Explained with Burgers
The Expert (How square engineers to fit into a round corporate world)
Disaster Recovery Plan
Business Continuity Planning
See all 17 articles
General
FAQ
9
About Us
Is This You?
What are Managed Technology Services
Managed IT Services Benefits
Managed IT Services Overview
See all 9 articles
Privacy and Surveillance
6
2016 PEW Research White Paper - Americans' Attitudes About Privacy, Security and Surveillance
2016 PEW Research White Paper - Privacy and Info Sharing
2016 KMPG White Paper - Crossing the Line: Staying on the right side of consumer privacy
2016 PEW Research White Paper - How Americans balance privacy concerns with sharing personal information: 5 key findings
DNS Best Practices, Network Protections, and Attack Identification
See all 6 articles
Printing (Mac)
4
How to save your print settings to use later
Advanced print settings
How to Print Documents from MacOS
How to Force Chrome to Use the Standard MacOS Print Window
MacOS
16
How to update your PrivateCloud Drive connector on MacOS
7 Startup Options Every MacOS User Should Know
How to fix a Mac that won't start up: 10 steps to take when your Mac refuses to start or won't even turn on | My Mac won't switch on!
How to fix a frozen Mac | Mac is stuck and isn't working: 5 steps (and 9 checks) to unfreeze macOS or Mac OS X and get your Mac running again
How to force quit on Mac: How to control-alt-delete on a frozen Mac by using Force Quit to shut down macOS/Mac OS X apps
See all 16 articles
Reports
7
How to read my Executive Summary Report
How to read my Executive Summary Report: Health Score
How to read my Executive Summary Report: Managed Devices
How to read my Executive Summary Report: Protection Effectiveness
How to read my Executive Summary Report: Coverage
See all 7 articles
Windows 10
3
Windows 10 Automatic Repair Couldn’t Repair Your PC
Windows 10 May 2019 Update: The new features that matter most
How to Encrypt a USB Flash Drive or SD Card with Windows 10
Wi-Fi Troubleshooting
2
Wi-Fi connection troubles with your Android?
Wi-Fi connection troubles with your iPhone, iPad, Mac or Apple TV?
Official Holidays & Support Schedule
3
2018 Official Holidays & Support Schedule
2019 Official Holidays & Support Schedule
2020 Official Holidays & Support Schedule
Cisco
1
How to Restart a Cisco SPA
