It is imperative for an organization to have a strategic and trusted IT partnership in place as this will have a huge impact on the success of the business. Like a trusted lawyer, CPA, or executive coach, an IT support provider is a critical link in a company’s outside vendor team. Technology is crucial to every part of a business, and a solid IT infrastructure enables companies to focus on revenue and growth, and fuels effective, efficient, and happy employees.


Small business growth can be slowed down by inefficient, old, or poorly maintained technology systems, a lack of new and beneficial technologies, unpredictable downtime, unresponsive IT support, data loss, IT security breaches, and non-existent processes and procedures. Company systems often do not operate at their optimal level to fully satisfy the business needs, and a huge amount of downtime is experienced waiting for the IT support provider to solve each problem. System disruptions and downtime add up and can have a negative impact on the revenue generating activities of the company. The bottom line is that most small businesses today do not experience the best performance possible from their network or IT systems.


Instead of focusing on work flow improvements, strategic asset development, customer communication, operational efficiency, and marketing activities, business owners and/or employees are stuck trying to find solutions and work-arounds for technology problems. As companies continue to become more dependent on computer systems, cloud solutions, critical databases, and in-line applications, it has become crucial to find a trusted IT support partnership when it comes to managing and optimizing their technology environment. Growth-oriented companies need a well-organized IT infrastructure so that they can focus on the business instead of IT issues and failures. And of course, having a complete IT department is not a viable solution for most small businesses, and very few can afford to employ and manage one full-time, or even part-time, IT employee.


An experienced managed IT service provider is the answer to these concerns. Managed IT services are growing in popularity as businesses are recognizing all of the benefits, especially as compared to working with an independent IT contractor, small IT support company, or even having an employee onboard for tech support.


The most significant benefits of partnering with a trusted and experienced managed IT service provider are:

  • More productive employees, who are also more content and happier not dealing with IT issues
  • An increase in operational efficiency as the IT infrastructure is working for the business, not against it
  • Peace of mind knowing that a responsive IT support provider is monitoring the network 24/7.
  • The elimination of unnecessary technology spending as well as consistency and clarity with the IT budget
  • A reduction in downtime and therefore an increase in focus on revenue-generating activities, which can result in a more professional image to the customer-base.
  • Access to high-level IT consulting and technology implementation, which can result in a strategic and competitive advantage


If you are unsure if managed IT services are the right fit for your business or you would like to learn more about the benefits of this type of IT support, give us a call. We are happy to evaluate your unique situation and give you an un-biased opinion about the IT support solution that may be best for you. There is never any obligation or pressure to work with us. We are fortunate to have been in business long enough that we can choose the clients that will be a great fit now and for the long term. We are passionate about our industry and love helping businesses learn more about their options and identify solutions that will help them grow and flourish.