BizCare Service Desk

FAQ 9

• About Us
• Is This You?
• What are Managed Technology Services
• Managed IT Services Benefits
• Managed IT Services Overview

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Privacy and Surveillance 6

• 2016 PEW Research White Paper - Americans' Attitudes About Privacy, Security and Surveillance
• 2016 PEW Research White Paper - Privacy and Info Sharing
• 2016 KMPG White Paper - Crossing the Line: Staying on the right side of consumer privacy
• 2016 PEW Research White Paper - How Americans balance privacy concerns with sharing personal information: 5 key findings
• DNS Best Practices, Network Protections, and Attack Identification

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Printing (Mac) 4

• How to save your print settings to use later
• Advanced print settings
• How to Print Documents from MacOS
• How to Force Chrome to Use the Standard MacOS Print Window

MacOS 16

• How to update your PrivateCloud Drive connector on MacOS
• 7 Startup Options Every MacOS User Should Know
• How to fix a Mac that won't start up: 10 steps to take when your Mac refuses to start or won't even turn on | My Mac won't switch on!
• How to fix a frozen Mac | Mac is stuck and isn't working: 5 steps (and 9 checks) to unfreeze macOS or Mac OS X and get your Mac running again
• How to force quit on Mac: How to control-alt-delete on a frozen Mac by using Force Quit to shut down macOS/Mac OS X apps

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Reports 7

• How to read my Executive Summary Report
• How to read my Executive Summary Report: Health Score
• How to read my Executive Summary Report: Managed Devices
• How to read my Executive Summary Report: Protection Effectiveness
• How to read my Executive Summary Report: Coverage

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Windows 10 3

• Windows 10 Automatic Repair Couldn’t Repair Your PC
• Windows 10 May 2019 Update: The new features that matter most
• How to Encrypt a USB Flash Drive or SD Card with Windows 10

Wi-Fi Troubleshooting 2

• Wi-Fi connection troubles with your Android?
• Wi-Fi connection troubles with your iPhone, iPad, Mac or Apple TV?

Official Holidays & Support Schedule 3

• 2018 Official Holidays & Support Schedule
• 2019 Official Holidays & Support Schedule
• 2020 Official Holidays & Support Schedule

Cisco 1

• How to Restart a Cisco SPA

Resolutions 1

• CSAT Survey