BizCare provides Outsourced technology solutions* to property owners and operators, more specifically continuous maintenance, helpdesk services, and cyber-security solutions.

 

Continuous maintenance reduces the likelihood and frequency of technology failures and problems, saving money (and time) caused by unforeseen unplanned downtime.

Helpdesk services provide fast, trusted, sustainable relief from unforeseen roadblocks impeding your digital transformation initiatives.

Cyber-security solutions reduce the overall cost of operations with transparent security controls critical to today’s remote and mobile workforce.

 

* Outsourced Technology Solutions

Backup Monitoring

Ensure data is always recoverable, on and off-premise

Network Monitoring

Ensure always-on secure gateway, routers, and switches

Workstation Monitoring

Resolve issues to proactively optimum performance

Continuous Maintenance

Apply continuous self-healing Preventive Maintenance**

Patch Management

Apply technology and security improvements continuously

Application Monitoring

Inform application availability, on-premise, mobile and cloud

Cyber-security

Follow the Critical Security Controls*** good cyber-hygiene

Performance Reporting

Report network and security transparency - faults and health

 

** Preventive Maintenance

Daily

Weekly

Monthly

Quarterly

Real-Time Performance Monitoring

x

x

x

x

Backup Monitoring

x


Virus Definition Updates

x


Real-Time Virus Scanning

x


Deep Virus Scanning

x

Workstation Security Patches

x


Server Security Patches

x

Event Log Monitoring

x


Temporary File Removal

x


Defragmentation of Workstation Hard Drives

x

Disk Error Checking

x


Disk Space Checking

x


Executive Reporting

x

Review and Planning


x

 

*** Critical Security Controls (NIST framework for improving cybersecurity)

Inventory of Authorized and Unauthorized Devices

 

Secure Configurations for Network Devices

Inventory of Authorized and Unauthorized Software

 

Boundary Defense

Secure Configurations for Hardware and Software

 

Data Protection

Optional Vulnerability Assessment & Remediation

 

Controlled Access Based on the Need to Know

Controlled Use of Administrative Privileges

 

Wireless Access Control

Maintenance, Monitoring, and Analysis of Audit Logs

 

Account Monitoring and Control

Email and Web Browser Protections

 

Security Skills Assessment and Training to Fill Gaps

Malware Defenses

 

Application Software Security

Limitation and Control of Network Ports

 

Incident Response and Management

Data Recovery Capability

 

Penetration Tests and Red Team Exercises